Product Care

Diamonds are one of the hardest substances on earth and are uniquely resistant to damage by heat or scratching. That being said, diamonds are not indestructible. They can chip and break and are especially vulnerable at the girdle. Having diamonds set in a relatively protective setting, can help keep them safe.

When wearing your diamond, you should be conscious of it on your finger, removing it when doing any type of activity that might expose it to a rough substance or a hard blow. For example, this might include gardening, doing the dishes, intense exercise, etc.

During the course of ordinary wear, a diamond is exposed to dirt, dust, perspiration, makeup, and natural skin oils, as well as household chemicals, like chlorine and hairspray. Over time, these materials build up on a diamond, dulling its natural beauty.

We recommend having your diamond professionally cleaned and inspected once every six months or if it undergoes some form of trauma, such as being dropped or hit against a hard surface. These inspections help prevent the loss of your diamond solitaire in the event your ring has been inadvertently damaged.

Because of their hardness, diamonds can scratch other diamonds, gemstones and jewellery metals. This is one of the most common ways jewellery is damaged. For this reason, store all jewellery, especially diamond jewellery, in individual soft cloth pouches when not being worn.

Because unforeseen accidents do happen, we strongly recommend that you insure your diamond against loss, theft, and damage.’

Gold expresses love, permanence, individuality and style more eloquently than words could ever do. If treated carefully, the gold jewellery you purchase today could last a lifetime and might even be handed down to future generations.

Remove all jewellery before showering or cleaning. Soap can cause a film to form, making it appear dull and dingy. By preventing the formation of this film you immediately reduce the occasions of servicing.

Polish silver or gold with a jewellery polishing cloth for best results. Use of tissue or paper towels can cause scratches because of fibres in these products.

Cleaning your own jewellery regularly can keep it looking good, but be careful. You can either purchase commercial cleaners from a jeweller or make a cleaning a solution yourself. Rubbing alcohol can work wonders, but bleach can literally destroy jewellery so avoid it at all costs.

Ideally you should take gold pieces to a jeweller annually to have them checked for loose parts. And while you’re there, get them steamed and buffed until they’re super shiny. When having your jewellery professionally cleaned, it's a good idea to have each item checked and inspected for any possible problems. Addressing signs of damage, or loose gemstones will prevent any further damage or loss and keep all of your pieces in excellent shape for years.

Your jewellery should be the last thing you put on in the morning and the first thing you take off at night. That way, your necklace won’t get spritzed with perfume and your earrings won’t get caught in your clothes.

Store your jewellery in a container and prevent pieces from moving around. While fabric-lined jewellery boxes are ideal, this can be as simple as using a shoebox and pieces of fabric.

Sometimes jewellery tarnishes when it's not worn, especially silver and gold. To maintain the luster of your jewellery, place silver anti-tarnish strips in your storage container to absorb the oxidants that discolour and tarnish jewellery.

Travelling can be tough on jewellery, so it's wise to use a travel case to protect your favourite pieces. Traditionally made of fabric or leather, a jewellery travel case can carry jewellery of all types and easily rolls up to a size that's easily stored in most suitcases, makeup cases or business attaches. Clearly, a case like this is a good investment to protect your jewellery on the road.

Gemstones are beautiful additions to any outfit and gemstone jewellery can be treasured for generations. If you want to keep your gems sparkling like new jewellery, it is important to maintain proper care of them.

Cleaning your gemstone jewellery doesn’t require any special accessories or appliances. A bowl of water with a few drops of dish detergent will do the trick.Be very careful when using any soaking method to clean jewellery that has soft stones such as amber, lapis lazuli, or turquoise. Extended soaking in any solution may harm the polish of the stone.

All organic gems should only be wiped clean with a soft cloth; pearl, coral, and amber are examples of organic gems.

A home ultrasonic cleaner should be used with extreme caution and only by those who know how and which gems it can be used on. For example it can be used with ruby, sapphire and amethyst, however, it could damage gems such as emerald, turquoise, and pearl.

When dressing, jewellery should always be the last item to be put on and the first to be removed. This is to avoid jewellery coming into contact with perfume or hairspray. Perfume and suchlike should always be sprayed on before wearing jewellery.

Always store your gemstones separately to avoid scratches from harder gems. If possible, store each piece in a separate box. Soft stones like lapis lazuli, malachite, turquoise, amber and opal can easily be scratched by pin stems and the edges of other jewellery. Protect these gemstones by wrapping them in jeweller’s tissue and storing them separately.

Make sure that gemstone jewellery is stored away from direct sunlight because a lot of gemstones, like amethyst, citrine and smoky quartz, can fade in sunlight. Opals also require extra special care. Pearls should also be treated with particular care, since scratches, perfumes and household chemicals can wear away the nacre or cause colour change quite easily. Emerald gemstones should also never be stored near heat.